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Check in error

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My company is pretty new to Windchill we are using version 10.1 M040.  One of my users got this error when trying to check in a part.

 

The transaction log for database 'WindchillDB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

 

Does anyone know what this is and how to fix it, or do I need to submit a case with PTC?


Deleted Part

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Have a user who deleted a part that wasn't supposed to be deleted.

 

Can someone give me the process to recover just that one part? Is there a way to get it from version history?

 

Thanks in Advance

Batch EPMdocument export

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Is it possible to export specfied EPMDocument(with all references) from PDMLink in batch mode to local disk?

where are my favorites in Windchill 10?

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Hello.  I have searched in help within Windchill 10 and online but cannot seem to find where my Favorites end up when I follow the fairly simple process as depicted below:

 

windchill favorites.jpg

 

or in ptc's support site:  https://www.ptc.com/appserver/cs/view/solution.jsp?n=CS36355

 

I am in Windchill only, not Creo and would like to know where my favorites end up so I can see them.

 

Any ideas?

 

Thank you,

Jeff

Roles and Access Control using the API

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This is my first post and I am very new to Windchill and the API. I have a web interface I created that allows the user to create folders and documents. This is done using the API. For the life of me I can't seem to figure out how to manage the security thru the API. I read the portion of the WCBusAdminGuide.

 

Basically what I want to do is recreate what happens when you click "Manage Security" on a folder and add existing "Participant" using the API. Not sure if Participant and Role are synomonous in Winchill. I did not see any method AddRole in a ContainerTeam.

 

Any help would be appreciated.

Using CreoView to initiate Change request in Windchil

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I would like to know if it is possible to use CreoView as the tool to generate problem reports? My shop assembly people have access to the CreoView version of our Creo models while they are assembling products.  It would be really nice to be able to use the annotate feature within CreoView to document issues they find during assembly and use the annotation set to generate Problem Reports or Change requests.

Is this possible and if so how do I do it?

Odd workspace behavior after "clear cache"

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We’re running Wildfire 4 M230 with Windchill PDMLink 10.0 M030.  We’ve experienced some odd issues after using the “clear cache” function under Tools, Server Manager, Cache Tools.  After running this, the user activates a workspace, synchronizes and applies a check out to a file – workspace display updates to include the “checked out” symbol in that row.  Open that file and attempt to modify it.  Pro/E throws a conflict to the screen indicating the file is read only as it is not checked out and offers the options of check out, continue, revise and check out or cancel.  If the user selects check out, it errors out saying the checkout fails because the file is already checked out. ???  Event manager shows “the object has already been checked out by an unknown user”.  If I return to viewing the workspace, indeed the file still shows the indicator for “checked out” to that workspace.  Attempting to cancel the check out fails with “undo checkout failed.  See the event console for more details.”  This still leaves the file displaying as checked out.  If I synchronize the workspace again everything now starts to behave.  Why do I have to synchronize after applying a check out after using clear cache?  Similar behavior occurs if the workspace had files that were already checked out but were unmodified before the clear cache.  Why does it behave this way?

 

I opened a call with PTC and the tech’s answer on the phone was to NOT use the clear cache function.  PTC recommends checking in and / or uploading all new or modified files you want to keep, deleting any workspaces you can, exiting Pro/E and renaming or deleting the .wf folder.  This then forces Pro/E & Windchill to start with a totally clean cache folder structure.  He seemed to indicate the use of the clear or clear cache functions from Server Manager is not really “supported” by PTC.  Of course he did not document any of those statements in the case number.  It looked initially like the clear cache functions would alleviate some weird lockup issues we were having when working in Pro/E and accessing Windchill PDMLink through the integrated browser panel.  However, resulting issues with basic functions like check out make me have second thoughts about the clear function.

 

Has anyone seen odd behavior like this?  Have any recommended best practices?  I strongly advise my users to keep workspaces to a minimum, use them for a short time for specific task etc., then delete them.  However the cache can still grow fairly large which I believe leads to the flakey issues / hangs in interacting with Windchill within Pro/E.  Hope was clear would be the magic bullet.  

 

Thanks!

 

Erik

How to create a querybuilder report that counts the number of objects in a Product

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I am using Windchill 10.1 M040, and attempting to determine how many objects (parts, documents, epmdocs, whatever) are in each of my products.

 

I am thinking querybuilder can do this, but the count function gives me an error "A statement with aggregate function can not be used with access control."

 

Has anyone built such a query (and can share)?


IllegalAccessError while accessing sessionContext object.

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I am getting nested exception java.lang.IllegalAccessError: tried to access field wt.method.MethodContext.sessionContext. my code snippet looks like  

try {

     MethodContextmethodcontext = MethodContext.getContext();

     if (methodcontext != null && methodcontext.sessionContext != null

     && methodcontext.sessionContext.toString().contains("authenticationName")){

         return SessionHelper.manager.getPrincipal().getName();

   } else {

         return EMPTY_STRING;

  }

  } catch (Exception e) {

        return EMPTY_STRING;

  }

methodcontext.sessionContextgetting an error so couldn't even catch it, it is terminating flow of execution, I check the Apache Conf settings and all looks good. The logged in user is in session just getting an error on sessionContext. Any help around it would be appreciated.

Check-in Comment

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Why Import/Export manager doesn't support comments(Check-in)..?

If I export a WTPart having some check-in comment(Displayed in history tab). If I import the exported jar to other server it doesn't bring comments.

SO what should be done to bring comments along with object in Jar...?

Using OOTB import export framework

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I'm doing export and import of Objects between two windchill systems by extending the default `ApplicationExportHandler` class.I'm using out of the box import export framework,by using `STANDARD_DTD` file.

 

The IX is happening without any issue.But apart from the OOTB options I need to export the comments for the iterated objects also.The method `obj.getIterationNote()` is giving me the comments written while iterating the object.How to pass those comments in the `newExporter` method?

 

Right now I have like this

 

IxbHelper.newExporter (this,container, IxbHelper.STANDARD_DTD,clientSettingsElement, null, actionName );

    //gen set of items to export

                        WTHashSet objects = (WTHashSet) ObjectSetHelper.computeObjectSetForGivenGeneratorsAndFilters(generatorIds,generatorParams,filterIds,filterParams,container);

 

I have passed `policyFile` as null.Is there anything to add with policyFile?Also I tested the default import export management from GUI,it also not exporting comments.Can't find comments tag inside the exported xml file.Any suggestions for how to do this?Or Is there any other way to export the comments?

Home > Workspace table grayed out

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We are in Creo Elements/PRO (WF5), and preparing an upgrade to Windchill 10,1 M040.

 

When site admin adds the workspace table to the home tab, everyone in Windchill gets that extra table in their home tab.  People with the preference 'Display > Enable the Workspace' set to NO cannot remove that table, although they are not interessed in that table.  The only alternative I see is that all CAD-users add that table for themselves.  Do I have another option?

 

Thanks in advance,  Hugo.

How to disable/hide tabs in CreoView?

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Hi to all!

Anybody know how to disable or hide tabs in CreoView when user whatching some document from Windchill (may be via properties bean or config files)?

Can´t install Client manager on Windows 7 64bit

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Hello, i just set up a machine with Windows 7 Pro 64bit. Setup of ProE Wildfire 4 M120 worked fine and it runs great. But when i try to install the Client Manager for ProductPoint it fails because it can´t find .net 3.5 SP1 Framework. .net up to v3.5 SP1 comes with Windows 7. I activated it in the System-Configuration too. Anybody an idea?

Configuring Windchill SMTP

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I've spent the past few days trying to troubleshoot this problem, but I've run out of ideas.

 

I'm trying to setup the SMTP configuration so Windchill can send emails. I have a gmail account set up for the purpose, and I've taken the following steps:

 

wt.mail.mailhost=smtp.gmail.com

wt.mail.port=587

(i've tried combining them into mailhost=smtp.gmail.com:587 with no difference)

wt.mail.properties=$(wt.home)$(dir.sep)mail.properties (contains property info for username and password of gmail account)

wt.mail.from=*email address for gmail account"

 

EMailQueue is running, and it shows when I try to send an e-mail through Windchill, but it fails, claiming "Can't send command to SMTP host" in the message attribute.

 

MethodServer window shows the following:

 

INFO  : wt.system.out *admin* - EMailMessage message submission failed

INFO  : wt.system.out *admin* - EMailMessage Can't send command to SMTP host

 

No other exceptions appear to be thrown.

 

I've tried this on multiple ports (25, 587), and with multiple e-mail hosts and accounts. I can telnet into the smtp servers through these ports from the machine running Windchill, so they aren't being blocked. I can't telnet into any of them on port 465 (the client crashes for some reason) but I read somewhere that Windchill doesn't support SSL with SMTP anyway so I didn't bother with it further; for the record, when I try using 465, the message changes to "Can't connect to SMTP host" with reponse=-1

 

I'm running 10.1 on a test server, so it shouldn't have anything complicated on it; I do believe PTC System Monitor is installed, if that's relevant.

 

Any advice?


Generate partnumber based on attribute selection

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Hey Gurus',

 

I have created a part wizard having bought-out / inhouse , plate thickness, customer type, plate series as the attributes.

Now on selection of the above attributes, it should auto generate the partnumber with the last 5 digit as the running sequence.

for example, the attribute selection is as follows:

in-house (2), 5mm (50, international (3), 234, running sequence (6789)

 

so it should generate the partnumber as 2532346789.

 

Any ideas?

Problem opening process template in process manager

Why mistake happened in the workflow didn't notify the responsible role I assigned ?

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I write some JAVA code in workflow template, there're some Exception occur when workflow is progressing and workflow stop.

 

I hope windchill can notify the responsible role I assign, but always the Creator get notification.

 

Are there some setting wrong or miss? Please help me and forgive my poor english...

 

指定腳色.jpg

指定腳色1.jpg

Product Template in PDM Essentials

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Hi,

 

I'm puzzled with a unique issue in Windchill PDM Essentials.

 

I'm implementing PDM Essentials and I have got around 1200 products for the organisation (all are small products). We have a unique Folder structure which is common across all the 1200 products. So when I tried creating the first Product Folder Structre and try to save it as a Template I don't see the option in Actions button in Details Page of the product.

 

Can someone help me out.. Quick help would be greatly appreciated.

 

Thanks,

Amarkarthi.

+91-9942779660

Windchill screen jumps (Refresh Issue)

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In Windchill 10.1 we are experiencing the screen jumping while users are in the folders. If they run a search, the results appear and when they go to click on a particular file the screen jumps which means that they are sometimes clicking on the incorrect file.

 

Has anyone else experienced this problem? Is this a refresh issue specific to Windchill? How do we resolve this?

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