Hello Windchill Gurus,

Problem:

"Policy Administrator" does not display its contents when launched from stand-alone browser IE9. All I get is the Java logo and an endlessly-rotating progress bar. Eventually (5 minutes?) the process times out with a time-out error message.

Configuration:

Windchill-based ProINTRALINK 10.0 m030

Client-Side Stand-Alone Browser = IE9

Client-Side Java = Version 6 Update 45 (1.6.0_45-b06)

Windows 7 Professional, SP1

Notes:

1. Changing Java to newer version does not correct the issue.

2. PTC Support is currently handling my open Call but no concrete answer yet. (Y'all know that drill...)

3. My Windchill server has been added to IE9>Tools>Internet Options>Security>Trusted sites.

4. Java Control Panel has been configured to allow just about any script to run when Prompted, if necessary.

Per http://support.ptc.com/WCMS/files/124477/en/Windchill10.0M050SoftwareMatrices030414.pdf, WC10.0 m050 supports 1.6.0_45 or higher in the 1.6.0 series and Version 7 Update 45 or later on the Client Side.

I'd like to know what WC10.0 m030 worked with when first released but I can locate the Software Matrix for WC10.0 m030 on PTC's site. (For some reason, PTC Support can not locate the m030 version of the Software Matrix. Geez...)

Anybody out there have an old copy of the WC10.0 m030 Software Matrix to share?

Or is anybody still running WC10.0 m030 with IE9? If so, what version of Java are you running on the Client Side to access "Policy Administrator" from a Stand-Alone browser?

BTW, the best solution would be to upgrade WC. Believe me, that is on my radar but until then....

TIA.

Scott Pearson

Southwest Research Institute

San Antonio, TX, USA

Dear Community,

I observed that in file window undo checked out option is shows enable even without doing checked out part/assembly. I think it should be visible only after part is checked out. Please refer below image. Any option available to set it disable & if not let me put on product IDEA

Thanks,

Jitu Thakor

Hi all,

We are using 10.2 PDMLink.

In documentation / help, it is mentioned that there are 4 types of configurable links possible, namely

Configurable Describe Link—A version to version relationship --- this is same as the Part to its "Described by Documents", when doc is revised, only the old revision is linked to the Parent, new revision is not referenced. Revision Specific Documentations are an example.

Configurable Reference Link—A version to master relationship --- Here, the Document connected as Reference link is always the latest--Example is a general spec document on Surface finish(Master documents are used like this).

Configurable Masters Link—A master to master relationship --- CAD to CAD, CAD to Part, Part to Part (All uses and used by links)

Configurable Revision Link—A revision to revision relationship----  What is this ?? and where it is recommended to be used, any example?

Best Regards

Hari

In our environment we have had multiple issues with users accidentally deleting a Workspace which contains changed (not checked out) and new objects by miss clicking upon activating a workspace.

The Delete button is right next to the Activate button and both require an extra answer in a pop-up window:

When Activating you must answer this question:

And when Deleting you must answer this question:

If your mindset is to activate the WS and you know you get the extra question to which you must answer YES, you are very likely to click on the OK button when you accidentally clicked on the Delete button.

In other posts people have asked about recovering removed workspaces, but unless you have uploaded all your new and changed files, there is no way to restore these files. They are really gone.

So now my question:

Is there a way to customize the My Workspace view and remove the Delete function from  the Actions menu?

Hi all,

It was a surprise to note that only Documents under the Type "Reference Document" can be used in the Part to Doc relation called as "References Document".

Why is this?

I cant find any possibility with change this behavior using the Relationship Constraints.

This means that when we design the document data model long before we start using Parts, we should decide whether it is going to be a "Reference document" or not?

Sounds strange! or is there any way out?

Basically, we want to be flexible in the way a document can be used --- as "Described by" document or as "References Document".

Best Regards

Hari

Hi,

How do we create a new object in Windchill ? Just like how we see WTPart, WTDocument, EPMDocument etc in Type and Attribute Manager a new object like "ABC" which is sub typeable as well.

If we wish to create all together a new object in Windchill ? How to do that ? Is that possible ? If yes can you please let me know the procedure or process. I haven't seen much  in customization guide but in case if there is any sample code or input regarding the same it will be more beneficial.

Thanks in advance,

Best Regards,

Aditya Achanta

Hi everyone, I have a “Setup CRB” activity. This activity edit has the ability to see the 10 different roles (purchasing, QA, Engineering Lead etc) that are the participants in the FOLLOWING activity which of course is the “CRB Review”. So during the “Setup CRB” activity, the assignee gets the tasks and looks at the participant members list. He/She will see all of the roles filled out (they are populated context roles) and then remove the various personnel not required for this CRB review. Now this works well enough BUT if a role is empty it then fails over and sends that task to the responsible role. This creates an issue. So here is the solution I’m thinking of using:

I am trying to build a snippet of code that I can place in the start transition of the “CRB Review” activity that will grab all of the participant roles, cycle through them and if they are empty, they will be simply be removed from the required participant list.

If this is too big of a code issue there is a plan B that would allow the CRB Review activity to be broken out into 10 different tasks with a code check that looks to see if a desired role is populated or not and if not, then simply route around the activity and skip it. I have the code to handle that.

Any thoughts? Thanks in advance!

Regards,

I am picking up an in-process project of configuring SSO with the software mentioned in the question, and as I dive in I wanted to put out a question to the user community here to see if anyone has implemented this within their environment, and if so, could provide any helpful details/information as I go forward.  Even if not the exact same software environment, but configuring SSO in general, that would be a significant help.

Thanks in advance!

Hi All,

Can anyone share some code or customization logic on Change Management Cardinality.

Thanks in advance.

Best Regards,

Aditya Achanta

Hi all,

We have our internet gateway for all the access of several inhouse applications that can run on a browser.

Windchill is one of them. We use PDMLink 10.2

But the strange thing is that the login screen is not presented in WGM and DTI, because of the authentication requested by the internet gateway before the client can hit the windchill server.

Has anyone faced these kind of issues?

Best Regards

Hari

Hi all,

I was reading the documentation on Publish Rules in the Visualization services guide.

I have few questions.,

1. Looks like the publish rules are only for EPMDocuments, is this true?

Regarding the trigger for publishing. the documentation says.,

There are five values that will trigger Publish Rules processing:

• <publish on=”checkin”/> — the trigger for Publish Rules evaluation is a

publish job for an EPMDocument resulting from a check-in.

• <publish on=”create-representation”/> — the trigger for Publish Rules

evaluation is a publish job for a Create Representation action (via the New

Representation wizard) executed from an EPMDocument (or its ownerassociated

WTPart) from the Representations/Annotations table.

• <publish on=”schedule”/> — the trigger for Publish Rules evaluation is a

publish job for an EPMDocument resulting from a job submitted using the

WVS Job Scheduler.

• <publish on=”unknown-source”/> — the trigger for Publish Rules

evaluation is a publish job resulting from any other event, such as from a

manual republish, republish on change, workflow initiated (doPublish),

etc.

• <publish on=”manual-post”/> — specifies that a matching EPMDocument

can have manual post-publishing

Is there any trigger for Publish on "PDM Checkout"? Because OOTB ,when the carry forward is turned off, it also disables publishing when "PDMCheckout".

I have a related post here...

publish.copyrepresentationsforward

Any suggestions on how to handle this requirement? (Customization is the last option for me).

Thanks

Hari

Hi,

We create a CAD Part in Creo and its corrosponding Drawing in Creo. Then we Check both of them into Windcill with Auto Association, so a WTPart corrosponding to them gets created. We need the URL of the Drawing which we created in Creo.We just need UL so that we can open it in Creo View.

We tried using UIHelper.getLaunchProductView but gives us the URL of CAD Part.

We also tried using WVSContentHelper.getDownloadURL but it is giving us 5-6 URL links (which has Partnumber. jpg/log/ol/pvs/plt/pvt/pvm as extensions) but we need only one and that too that of Drawing.

Please suggest how to do this.

In our Windchill-SAP Integration, configuration is such that when Promotion Request is in "Approved" Life cycle state, the ESI Integration happens but we want it to happen only for WTParts and not other object types. In present case, whenever the Promotion Request is in Approved State, ESI Integration Starts. Since we integrate only WTPart with SAP, it is fine for us but we dont integrate WTDocuments, so we get ESI Failure Message. Please suggest how to ensure that ESI Integration is happening only for WTParts.

Hi All,

I would like to implement a small program in Windchill where the Part Name and Part number will be written to a file (notepad) if its state has been changed.

Say for suppose if there is a Part A which is IN WORK state and if its life cycle state has been changed to PRODUCTION. We should then automatically write the name and number of the part to a notepad like

"Part A with number 00001 life cycle state has been changed from IN WORK TO PRODUCTION "

So how would we do that.

Can anyone help me in that ? Should we use any listener ? Can anyone tell the API or methods that has to be used for that ?

Thanks and Regards,

Aditya Achanta

Hi everyone,

Facing the issues with installation  the WBM loader, i installed the wbm loader tool but when i run the command " wbmgen " through windchill shell, it gives me the following error.

INFO  sysgen.SysGen                 - You selected optimization: 1

ERROR sysgen.SysGen                 - An Exception/Error occurred during execution. Please see trace below ...

java.net.ConnectException: Connection refused: connect

  at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)

  at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:85)

  at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)

  at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)

  at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)

  at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)

  at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)

  at java.net.Socket.connect(Socket.java:579)

  at oracle.net.nt.TcpNTAdapter.connect(TcpNTAdapter.java:149)

  at oracle.net.nt.ConnOption.connect(ConnOption.java:133)

  at oracle.net.nt.ConnStrategy.execute(ConnStrategy.java:405)

  at oracle.net.resolver.AddrResolution.resolveAndExecute(AddrResolution.java:454)

  at oracle.net.ns.NSProtocol.establishConnection(NSProtocol.java:693)

  at oracle.net.ns.NSProtocol.connect(NSProtocol.java:251)

  at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1140)

  at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:340)

  at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:553)

  at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:254)

  at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:32)

  at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:528)

  at java.sql.DriverManager.getConnection(DriverManager.java:571)

  at java.sql.DriverManager.getConnection(DriverManager.java:215)

  at com.ptc.wbm.worm.core.SourceCrawler.getConnection(SourceCrawler.java:306)

  at com.ptc.wbm.worm.core.SourceCrawler.caseOneAndThree(SourceCrawler.java:248)

  at com.ptc.wbm.worm.core.SourceCrawler.enable(SourceCrawler.java:232)

  at com.ptc.wbm.worm.core.WormModelAdapter.initialize(WormModelAdapter.java:366)

  at com.ptc.wbm.worm.core.WormModelAdapter.<init>(WormModelAdapter.java:266)

  at com.ptc.wbm.worm.core.WormModelAdapter.newWormModelAdapter(WormModelAdapter.java:1203)

  at com.ptc.wbm.worm.core.WormModelAdapter.newWormModelAdapter(WormModelAdapter.java:1191)

  at com.ptc.wbm.worm.core.WormModelAdapter.newWormModelAdapter(WormModelAdapter.java:1167)

  at com.ptc.wbm.sysgen.SysGen.main(SysGen.java:406)

12:42:16 ERROR ui.SysGenUXHandler            -

################################################################################

################################ !!! ERROR !!! #################################

################################################################################

# An Exception/Error occurred during execution with the following message      #

# [Message: Connection refused: connect]                                      #

# Please check the logs at C:\WC\apps\ptc\Windchill\wbm\sysgen\20160524123915\ #

# logs for additional info.                                                    #

################################################################################

12:42:16 INFO  sysgen.SysGen                 -

  Session Summary:

  XML Generation: 10 seconds

  Total elapsed time: 178 seconds.

  Session State: FAILED <<<< ERROR !!!

Is it just me, or has anybody else noticed that it is not possible to seperate out the emails for the checkout and checkin transactions using Rules in Microsoft Outlook?  How can I accomplish this?  I think I need the event category split up for the two transactions instead of having Check Out/Check In as one checkbox event.

I want to delete the Check Out transaction events or ignore them...it's the checkin that I want to be notified on.  Note: Outlook doesn't recognize the ":" in searches or rules.  There is no way to execute a rule based on "Event: Check In" which is the obvious solution to this problem.

Does anyone have a detail, concise document on the steps to customize the change management forms and workflow associated with change request?

Things that we have identified to change are the change request form itself, the workflow process to add a few steps for signoffs and the roles that need populated with user names.

We are running Windchill/PDMLink 10.0 m040 with Creo2 m100.

We currently are using a homebrewed piece of software (written in VB) to access image files for production. As we move toward a Windchill upgrade from 9.1 to 10.2, those images are going to be uploaded into our Windchill system. BOM is currently managed with our E1 system, which allows users to find the part that they want and then open the image from the other database.

What I am asking, is there a way to create a "Search Results" page based off of the number that is chosen in the external software?

i.e.

User pulls up machine 13246753, finds part 334545 in structure.

Currently, double clicking on the part number 334545 pulls up the image of the drawing from the external database.

Am I just too far out in left field here? Or would that require a large customization project?

Thanks for your help!

We've put in the same tech support call several times, asking how to set up so that Windchill will email alist of people when any queue has a severe queue entry (JConsole has this as an advertised feature). So far, we get close but can't get it to actually work. No help from tech support except to point us to the same documents about to how to configure JConsole to email - which don't have enough detail.

We currently have a few workflows with some type of intermittent problem - maddening. Each time,they result in a wf queue that is at severe, with the message "null pointer exception." So far, every single one has been resolvedby simply setting Severe to Ready - but, we have to constantly monitor it.

So, does anyone have automatic email notifications working when queue entries are severe (thru JConsole or other)?? We'd love to learn from you whatever details we're missing to actually get this to work - I'll owe you (another) beer.

thanks in advance

Hello!

In the installation process on PDME my validation for Creo publisher License Server (Single License Server) was FAILED.

But I can ping my server license.

My firewall for both servers are also OFF. How come the verification for my creo server license become failed? What is the cause and how to troubleshoot this?

Thank you to all!