Group,
I am looking for a collaborative discussion & maybe "best practice sharing".
I have been constantly working on Change Management workflow devleopment in my company for 2.5 years. I thought I made these workflow instructions look pretty slick with variables showing up here and there...HTML formatting...etc, etc. Finally a few months ago...I think I went overboard. I reached the 1333-character limit in the workflow Instructions, as outlined by CS61259. My rendered workflow assignment is shown in the screenshot below. Perhaps too much detail in the instructions that should be offloaded to separate training document?
What I'm looking for in this discussion are use cases of workflow assignment modifications & customizations. What are they? What have you done to render good-quality instructions for the users read & understand, and how?
Just looking to share experiences for some users to pick up on that other users haven't thought of before. And along the way, maybe some of you have thoughts about how I can clean up my own instructions so users don't have a book to read when they click into one of my workflow assignments.
Note: Pictures are worth 1000 words. Posting pictures of the renedered task like I did below is great, if you can.