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Invitations sent from Windchill

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It seems that when adding members to a project it can take days for the invitation to be received. I am new to Windchill and had no personal training except for the tutorials.  Is there a way I can verify if the invitation has actually been sent?  When I contact the customer they just say they have not received any invtite so I suggest to look in their junk mail and no luck.  Any suggestions?


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